Support

Tsumugu Map  |  Lazuli Japan Inc.  |  support@tsumugu.tech

Contact

For questions or bug reports, write to support@tsumugu.tech. Please include the name of the show and which screen you were on.

My entry code is rejected

Entry codes are issued per show; a code from another show will not work. Case does not matter. If it still fails, please ask at the venue reception.

It says there are no matches

It means no exhibitor at this show connects with your business. Writing your business summary and what you offer more concretely often surfaces matches.

Exhibitor information is wrong

Exhibitor information is taken from publicly available web pages. Exhibitors who find an error should contact us through the show organiser; we will correct or withdraw the entry.

Deleting your data

What you enter is deleted after the show closes. To delete it sooner, email the address above with your entry code.

Requirements

iOS 13.0+ / Android 6.0+. Venue networks can be congested. If a screen stalls, wait a moment and use “Refresh”.